unctad b2c e commerce index 2022
"Even among G20 countries, the extent to which people shop online ranges from 3 percent in India to 87 percent in the United Kingdom." In the UK, 87% of people shop online. >> ~B7sz7}I J/bf3Mhl?x_1 0|jsI51eHv6a%`3Y%Q=7a=0vN#|1Jnt6ujS_suiau)b88],Lfqy[0M}#vDVj%]JcWL >nnCN~~gms]xOD\HR^W`JO"je8PB`L"8=x^%)QLJQiTQYo Qx|aQ,5lPrL)i,uDq$uZc)tOMv|@_,~u~Z.*KPMpv=_!UR3 !,"=+yH0k%3"V"|-,/R\MRHCDKTero- P$JF~CZQ!o2N 6]>d]x>.kV} >> This way, customers dont have to pay for the product immediately and can do so in fixed installments. The frontend and backend utilities are connected through various APIs, enabling them to run as decoupled units. n3kGz=[==B0FX'+tG,}/Hh8mW2p[AiAN#8$X?AKHI{!7. /Type /Page << Xrc1b1C!c1b1C!c1b1C! /ProcSet [ /PDF /Text ] UNCTAD B2C E-COMMERCE INDEX 2016 The full ranking is contained in Annex table 2. /TT3 79 0 R /CS0 14 0 R With these realistic models, customers can visualize how the products will look and fit in their homes and offices. /MediaBox [ 0 0 595.32 841.92 ] 890 views. The only non-European countries on the top 10 list are Singapore (third) and Australia (10th). 1120 0 obj <>/Filter/FlateDecode/ID[<23612691F008A140A6F43D0D40984C93>]/Index[1102 31]/Info 1101 0 R/Length 98/Prev 826493/Root 1103 0 R/Size 1133/Type/XRef/W[1 3 1]>>stream GoodNes Alexa functions as a visual guide for customers and can be easily accessed on Safari or Chrome (both web and mobile). << /Annots 120 0 R For a long time, IKEA has been employing bleeding-edge technologies like AR to help shoppers choose products with utmost accuracy like they would do while shopping at a physical store. endobj Co-organized by UNCTAD, the African Union and the European Union, Africa eCommerce Week is hosted by the Government of Kenya and held in collaboration with partners of the eTrade for all initiative. << /Type /Catalog endobj This feature helps coffee lovers in enhancing their coffee-making skills via voice and visual guidance. It is projected that by 2025, the global eCommerce plastic packaging waste might rise to 4533 million pounds. UNCTAD Technical Notes on ICT for Development No. << /Length 2574 Previous Document. 2017. #$%&'()*23456789:ABCDEFGHIJRSTUVWXYZabcdefghijqrstuvwxyz ? The onset of the pandemic has forced retailers and customers to shop online be it essentials or luxury items. The index scores 152 nations on their readiness for online shopping, worth an estimated US$3.9 trillion globally in 2017, up 22% from the previous year. /MediaBox [ 0 0 595.276 841.89 ] It gives customers the pleasure of shopping for a product using a digital medium that is equally good as shopping in a retail outlet. create interactive and life-size 3D models for different products. /Font << /TT3 87 0 R 4 0 obj It was the online market that made the delivery of these essentials convenient. The index scores 152 nations on their readiness for online shopping, worth an estimated USD 3.9 trillion globally in 2017, up 22 per cent from the previous year. /TT3 87 0 R Online shopping has had its impact worldwide. de la Paix, 1211 Geneva 10, Switzerland, Welcome to the United Nations Conference on Trade and Development, UNCTADs Business-to-Consumer (B2C) E-commerce Index, UNCTADs Intergovernmental Group of Experts on E-Commerce and the Digital Economy. Our B2C index shows how real and worrying the digital gap is between developed and developing countries, says Shamika N. Sirimanne, director of UNCTADs unit that prepares the annual index. /Type /Page >> \$,6p.^ u[faM a %E$^&@LBQ1#\ShWFv;N@4#:JT Z X)~T3 Box 1: UNCTAD B2C E-commerce index methodology The index is calculated as the average of four indicators (i.e., each indicator carries the same weight) using data for 2019 or the latest available. Tunisia ranks 79th globally (out of 151 countries), 4th at the African level and 10th at the Arab level, the Trade Ministry indicated on its Facebook page. /0 57874 When you click on the product page, you find all the three BNPL options displayed under the description section. Unsurprisingly, eCommerce is leading the fourth wave of the industrial revolution. Performance & security by Cloudflare. /StructParents 4 With the implementation of lockdown worldwide, the availability and accessibility of day-to-day commodities became a next to impossible task. /Rotate 0 Thanks to the support of Germany, the Enhanced Integrated Framework and the International Islamic Trade Finance Corporation, additional diagnoses are in the pipeline, and more are earmarked for 2020. /Tabs /S PTI N')].uJr /ProcSet [ /PDF /Text ] /Rotate 0 >> Since 2016, UNCTAD has completed 20 such assessments. )yhDIJk1kc%m6{f}KZT*dxMg>RH /ExtGState << /Parent 1 0 R But that proportion is below 10% in most low and lower middle-income countries. /Fm0 22 0 R (TAP) -- Tunisia was ranked as the 4th country in Africa and 79th worldwide in the latest United Nations Conference on Trade and Development - UNCTAD B2C E-Commerce Index 2018. The new group will meet annually to discuss the data lacunas and identify means for improving the availability of relevant statistics, particularly in developing countries. >> /ProcSet [ /PDF /Text ] /Resources << Several of the top 10 developing countries in the index saw inflows of foreign direct investment into their e-commerce sectors in 2017, amounting to at least $1.7 billion. 1102 0 obj <> endobj They do not have to wait for the delivery person to receive their desired product. /TT0 67 0 R Freight rates have continued to fall as global trade volumes slow as a result of shrinking demand for goods, the latest data from S&P Global. /TT5 87 0 R Sustainable and safe eCommerce solutions offer eco-friendly and reusable packaging, sell environment-friendly products, educate their customers about the benefits of a sustainable future, and follow the prin. It is also estimated that in 2023, eCommerce retail purchases might rise from 14.1% to 22%. The above example is from Nestle that launched the GoodNes Alexa skill to offer a visual voice-led browsing experience to its customers. Retailers benefit from this scheme as they receive the complete payment on time, which boosts their sales, grows revenue, and promotes their business comprehensively. /Producer (PyPDF2) Infrastructure deficiency pulls down Bangladesh in UNCTAD's B2C e-Commerce Index. Not using the available resources fruitfully contributes to severe issues like global warming, piling up of non-degradable waste material, and climate change. << At the bottom of the list, we find least developed countries occupying eighteen of 20 bottom positions. It was the online market that made the delivery of these essentials convenient. And this is exactly what omnichannel commerce offers! /Type /Page Cloudflare Ray ID: 764a4b2db853056a /NumberofPages 1 The study measures the readiness of countries to engage in and benefit from e-commerce. Considering the audience group of the brand, it includes shoppers between 18-35 of age, concerned about the environment, and eager to indulge with brands offering sustainable packaging solutions. /MediaBox [ 0 0 595.32 841.92 ] As the United Nation's body responsible for helping leverage trade to deliver development, United Nations Conference on Trade and Development (UNCTAD) will organise a conference on e-commerce. The above example displays a sofa as shown with the. /ProcSet [ /PDF /Text ] endstream endobj 1109 0 obj <>stream /Contents 125 0 R fV qsV X /GS0 16 0 R /Tabs /S Country rank and value in the UNCTAD B2C E-commerce Index-Value: 34: Definition - Source : World Economic Forum : Topic : Networked readiness: Year : 2016: Country rank and value in the WEF Networked Readiness Index-Value: 3.8: . For example, internet user data for 2018 were available for less than half of the countries at the time of index calculations. endstream endobj 1103 0 obj <>/Metadata 182 0 R/OCProperties<>/OCGs[1121 0 R]>>/Outlines 223 0 R/PageLayout/SinglePage/Pages 1098 0 R/StructTreeRoot 254 0 R/Type/Catalog>> endobj 1104 0 obj <>/ExtGState<>/Font<>/Properties<>/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Trans 1131 0 R/Type/Page>> endobj 1105 0 obj <>stream The growth of B2C e-Commerce. When you click on the product page, you find all the three BNPL options displayed under the description section. English. "Although it will take some time to get the full picture of the impact of corona on e-commerce. BOPIS retail is one of the best retail strategies in the digital commerce ecosystem. /TT1 71 0 R /Group 13 0 R UNCTAD B2C E-commerce Index Nigeria Rank of Nigeria fell gradually from 100 rank, 1 = highest e-commerce in 2016 to 94 rank, 1 = highest e-commerce in 2020. endstream The online shopping was estimated at $4.4 trillion globally in 2018, up 7% from 2017. /CropBox [ 0 0 595.32 841.92 ] Individuals using the Internet (% of population) (Source: International Telecommunication Union, ITU) 3 Postal Reliability Index (Source: Universal Postal Union, UPU) 4 1 For more information on the methodology see: UNCTAD. >> >> The e-retail revenues are projected to grow to 5.4 trillion US dollars in 2022. Digital benefit was not enjoyed equally by people across worldwide, though Covid-19 pandemic provided a boost for e-commerce last year, a UN study found on Monday. Building a sustainable eCommerce platform for restoring the ecological balance is one of the latest eCommerce trends 2022. /Type /Group /Contents 58 0 R /CropBox [ 0 0 595.276 841.89 ] that launched the GoodNes Alexa skill to offer a visual voice-led browsing experience to its customers. Moreover, these shopping bags are made from paper that is 80% recycled, unlike the traditional bags available. "UNCTAD B2C E-commerce Index 2017." . /1 [ -32768 0 3 184.252 -94.1102 260.787 -72.2835 1 0 0 1 227.157 -22.4213 ] The above example is from Petco, a pet food retailer, which, thanks to BOPIS solutions, saw an increase in their overall online sales by 48% in 2018. 12 0 obj iple of 3Rs reduce, reuse and recycle. Retail e-commerce revenue in the U.S. 2017-2022, with forecasts to 2025 CAGR of leading fashion e-commerce companies worldwide 2020-2022 Total retail and e-commerce sales in the United States 2020 . /Contents 95 0 R And Belarus got the highest marks among transition economies. By incorporating these latest eCommerce trends 2022, businesses can offer competitive solutions and improve customers shopping experiences. /MediaBox [ 0 0 595.32 841.92 ] u9 hb```lB Dutch funding set to boost UNCTAD's work on e-commerce and the digital economy A shopping experience like this will certainly be unusual and endearing for the customers. Your IP: Sustainable and safe eCommerce solutions offer eco-friendly and reusable packaging, sell environment-friendly products, educate their customers about the benefits of a sustainable future, and follow the principle of 3Rs reduce, reuse and recycle. /Resources << Sweden also saw a drop in the portion of its population using the internet. The UNCTAD Business-to-Consumer (B2C) E-commerce Index 2020 where Switzerland climbed to the top spot replacing Netherlands, ranked the Philippines 96th among 152 countries in the study. /Resources << /PageTransformationMatrixList << The intensive competitive e-commerce market statistics show B2B eCommerce expanding its market share at a eCommerce has seen tremendous growth since the beginning of the pandemic. x- [ 0}y)7ta>jT7@t`q2&6ZL?_yxg)zLU*uSkSeO4?c. R -25 S>Vd`rn~Y&+`;A4 A9 =-tl`;~p Gp| [`L` "AYA+Cb(R, *T2B- BNPL has changed the way B2B and B2C eCommerce functioned a couple of years ago. >> /CropBox [ 0 0 595.32 841.92 ] You can email the site owner to let them know you were blocked. /Parent 1 0 R UNCTAD is an acronym for United Nations Conference on Trade and Development. GoodNes Alexa functions as a visual guide for customers and can be easily accessed on Safari or Chrome (both web and mobile). /TT0 67 0 R /TT1 128 0 R 15 0 obj /TT1 71 0 R EKP,8a Page refreshed : Oct-28-2022 06:51 ET; Partners: ITC. ]T>./F1hYAY\Pe%LU%Tw` TN[ -U V##eSAV N).Np]T$ST 0V+s,uW3QZA60v*41$:}@jJV@5x*C&aQ1Mp9Qoyed*!>6\9G?#( ,g,y +^n-[VEDAKv710*^SZC XyKS9 } l9D [M\+2D:1SD@&*9#`b&@qL=d+d#vY#qz|[W{Oo.uRf)P=GOrJs`S|hrtm@CTrC) &qJ; Undeniably, data is a treasure trove for businesses, especially the digital retail landscape. Place app via Augmented Reality. /Font << The best part about BOPIS: customers are more likely to purchase additional products when picking up their orders in-store. /Annots 132 0 R /Annots 96 0 R /BleedBox [ 0 0 595.276 841.89 ] [6] The index considers factors like internet and postal reliability to measure the readiness of an industry to adopt e-commerce. Switzerland climbs to top of global e-commerce index Switzerland replaced the Netherlands at the top of UNCTAD's Business-to-Consumer E-commerce Index 2020, which ranks 152 countries on their readiness to engage in online commerce. The next edition is slated for 27 April to 1 May 2020. hbbd```b``"_HY e.d"` DzHh0;H2YfI #]PL?u vO@ Published reports such as UNCTAD Programme on Rapid eTrade Readiness, the UNCTAD B2C E-commerce Index, and the UNCTAD E-commerce Policy Review are good examples of tools that help evaluate the readiness of a country for E-commerce, which in turn help identify relevant policies that could foster E-commerce participation (UNCTAD 2015). Switzerland climbs to the top of the B2C E-Commerce Index 2020 Similar to the 2019 index, eight of the top ten economies are in Europe (Table 1). Women and e-commerce in Southeast Asia IN PARTNERSHIP WITH Women and E-commerce in Southeast Asia About IFC International Finance Corporation, (IFC)a member of the ,N.^ Lt endobj 8 0 obj /Rotate 0 This area also offers high potential for growth of e-commerce in developing countries. to purchase a product or service online. The United Nations Conference on Trade and Development's Business-to-Consumer (B2C) E-commerce Index 2019 has been topped by the Netherlands for the second consecutive year. According to this report, Mauritius (55th globally) tops the African countries , followed by Nigeria (75th), South Africa (78th), Tunisia (79th), Morocco (81st), Ghana . Adobe d '$''''$25552;;;;;;;;;; It is also estimated that in 2023, eCommerce retail purchases might rise from 14.1% to 22%. "A competitive B2C E-commerce ecosystem, as reflected by the index, appears to be enticing foreign investment. Iceland, New Zealand and Sweden dropped out of the top 10 list due to a decrease in their scores for secure servers and postal reliability (Icelands performance was particularly hampered by this indicator). /TT0 67 0 R This years index was released at the opening of the first meeting of UNCTADs working group on measuring e-commerce and the digital economy on 3 December in Geneva, Switzerland. 2017. Synopsis The United Nations Conference on Trade and Development's Business-to-Consumer (B2C) E-commerce Index 2019 has been topped by the Netherlands for the second consecutive year. Several eCommerce platforms like commercetools and Salesforce Commerce Cloud have been revolutionizing the eCommerce ecosystem via their MACH commerce solutions. ! kg_ TfM-) 5 0 obj >> It is one of the. Events and meetings eTrade for Women masterclass for English-speaking African countries 6 - 9 Dec 2022 Nigeria For the first time, Switzerland leads the UNCTAD B2C E-commerce Index . Considering the audience group of the brand, it includes shoppers between 18-35 of age, concerned about the environment, and eager to indulge with brands offering sustainable packaging solutions. Customers can shop anything from anywhere and anytime. /XObject << H|Vr6}W1L:uJQ2[J%{!e9q={ ^] ylaVnv[1] bK~xBTjK/77snhqhV_-X2 /Tabs /S Here're the top 8 eCommerce trends 2022 that will impact the online retail business: Trend #1: Augmented Reality (AR) commerce >> 3 0 obj Click to reveal In the 2020 edition of the UNCTAD B2C E-commerce Index, Switzerland replaced the Netherlands as the country with the highest readiness to engage in and benefit from e-commerce. |. << 129.232.191.26 According to the Director of UNCTAD, Shamika N. Sirimanne, this indicates that nations should worry about the digital gap that the B2C index shows. /0 595.276 Of course, each BNPL offering comes with a different set of terms and conditions, but still, all of them allow you to pay in installments comfortably. At the other end of the spectrum, least developed countries occupy 18 of the 20 bottom positions. 13 0 obj >> endstream endobj 1108 0 obj <>stream In a different scenario, customers might add a few products to the shopping cart via a social store after being presented with a sponsored ad or an irresistible offer. Marché Suisse du commerce en ligne 2019. /TT1 128 0 R 7 0 obj Report /Resources << endobj endobj They also save on the shipping cost and get the option of paying for the product only after picking it up. in order to widen the coverage and timeliness of the index. /CropBox [ 0 0 595.32 841.92 ] Another aspect of elevating customer experience is when customers can chat with bots or other automated messaging apps to easily resolve their queries. Share of individual s using the Internet (2019 or latest) Share of individual s with an account (15+, 2017) Secure Internet servers . In the United States alone, there are currently more than 100,000 B2C e-commerce firms. /Annots [ 140 0 R 142 0 R 144 0 R ] UNCTAD. 2 0 obj With AR, businesses can create interactive and life-size 3D models for different products. To contribute to the reflection, the report introduces the new UNCTAD B2C E-commerce Index. /Length 399 European economies dominate the top 10 list, which also features Singapore and China, Hong Kong SAR. Such a. architecture allows the freedom to modify the frontend store as per customer expectations, prevailing trends, and market dynamics for the ever-increasing number of touchpoints without being influenced by the backend system. Next Document . /Font << /C2_0 112 0 R RuB!!)"k-+Zm).@6BI)rQn\^#Iy /Contents 146 0 R The actionable insights derived from studying and analyzing raw data can help businesses with their marketing campaigns and activities. /StructParents 6 << x3ls0l-AkC8O)6Fp,Vr5tWIR|g9g*^r*f &P>z+%*8,tEUN!v MN^Mb N']fa4t5u| Sn\g`T/`P*// &r 8\P!A$ D!h ["Xq_Dsl2Rc]pYRW;YH3200_ kx4'eX 3 RW The 10 developing countries with the highest scores are all from Asia and classified as high-income or upper middle-income economies. /PageWidthList << /CropBox [ 0 0 595.32 841.92 ] The e-commerce index is measured from the business sector and companies to consumers through the e-commerce index issued by the UNCTAD ( B2C E-commerce index ), it measures the readiness of the economy to support online shopping in 152 countries, and the index consists of four sub-indicators that are highly related to shopping through Internet . endobj This payment option enables the customers to make a purchase and facilitate the payment via a third party that pays on their behalf. /Kids [ 3 0 R 4 0 R 5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 10 0 R ] >> >> UNCTAD B2C E-commerce index methodology The index is calculated as the average of four indicators (i.e., each indicator carries the same weight) using data for 2018 or the latest available. wG xR^[ochg`>b$*~ :Eb~,m,-,Y*6X[F=3Y~d tizf6~`{v.Ng#{}}jc1X6fm;'_9 r:8q:O:8uJqnv=MmR 4 The best part about this app: it scans the room to identify its dimensions and then shows options that would fit with 98% accuracy. Post on 10-Jan-2017. /Tabs /S >> The integration of these major trends in the eCommerce industry also ensures cyber secure and safe data governance practices that can only be used to boost customer satisfaction. /Resources << to 5.4 trillion US dollars in 2022. Y$@uVgG"=+N0 FOBh s`J2F~Qltj'Kql+R /O+#S5.G>OjSwd,OICm?kO-}~blIjq0:X^a /b9)d1!bNC=P1aij6 f>d=gHpp /Tabs /S The above example is from Boohoo, a fast-fashion US giant offering four different BNPL solutions. /Resources << For example, in half a dozen European nations, more than 80% of internet users make purchases online. >> /StructParents 3 Choosing an eCommerce platform requires strategic thinking and planning. Downloads. >> %%EOF A lot of B2B businesses have also found the digital commerce platform and eCommerce trends 2022 productive and profitable. Acing the list of the upcoming eCommerce trends 2022 is MACH commerce. /PageItemUIDToLocationDataMap << Bangladesh ranks 115th in e-commerce Index 2020. This was approximately 12 % more than that of the year 2016. The index has been topped by Switzerland for the first time which has surpassed The Netherlands. Other data on e-commerce and digital economy: UNCTAD B2C E-commerce Index 2020. Every interaction, click, like, wishlisted item, or add to cart action generates data that can be used by merchants to personalize eCommerce interactions and experiences. hO8i!k}%ZTIcSXUqL)u*VV3QaBL*MKy%/_V eoEWv_=l#?CXGh\9n&#F4'wOgi H B v"I:rTSW&&)ej9L6eEQ5U-aJC8Re(3jgT /Parent 1 0 R /CropBox [ 0 0 595.32 841.92 ] A lot of B2B businesses have also found the digital commerce platform and eCommerce trends 2022 productive and profitable. Account ownership at a financial institution or with a mobile-money-service provider . needs to be specified such as credit card, e-money, bank transfer or cash on delivery. The three nations were replaced by Finland (jumping from 12th to fourth), Germany (bouncing from 16th to ninth) and Australia (moving from 11th to 10th). While considerably smaller than business-to-business (B2B) e-commerce, valued at more than $15 trillion, this segment is growing faster, especially in Asia and Africa. /Parent 1 0 R >> Business. stream This secure payment solution prevents customers from sharing their confidential financial information on digital retail platforms or even saving their cards for future purchases. The modern customers use not one but several channels (mobile, web, social, in-store, emails, etc.)
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