restaurant front desk job description

The ability to provide exceptional customer service. Apply online instantly. A front desk lead acts as the face of an organization, being the first point of contact for visitors. Listing for: Fitness For $10. We have included hotel front desk job description templates that you can modify and use. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. Then get ready for a Smokin' career at Lucille's! Having IT skills. Bartenders fulfill orders from customers seated at the bar and orders that are placed by servers. Baristas are responsible for fulfilling orders at cafes, often in high-pressure environments. The Hotel Front Desk Clerk will perform various tasks including - registering guests, managing guest reservations, and providing guests information about rooms and rates.A well-drafted Hotel Front Desk Clerk Resume will mention the following core duties - performing check-ins and check-outs; managing online and phone reservations; informing customers about payment methods; verifying the . Anticipating and addressing guests' needs, and resolving their problems and complaints. Front Desk Receptionist, February 2000 to March 2004. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. Some common responsibilities for a Front Desk Agent include the following: Manage online, phone and in-person room reservations Welcome guests, check them in, distribute room keys and explain the hotel's amenities Take payment from customers Respond to guests' issues and complaints in a friendly, timely manner Thank you. Full Time position. Katie is a former Content Marketing Specialist at TouchBistro where she writes about food and restaurant experiences. Available shifts and compensation: We have available shifts all days of the week. Hiring and training staff and managing the shift schedules. This sample Front Desk Representative job description template is easy to customize for your firm. Although your resume may already showcase your skills, experience, and education, hiring managers also want to see concrete examples of what you're capable of. View this and more full-time & part-time jobs in Longwood, FL on Snagajob. Maintains security and telecommunications system. Main Job Duties and Responsibilities welcome and greet guests answer and direct incoming calls inform guests of hotel rates and services make and confirm reservations for guests ensure proper room allocation register and check guests in confirm relevant guest information verify guest's payment method Proficient in hotel front desk software such as HotelKey, innRoad, and Cloudbeds. While this role is customer-facing, barbacks do not typically interact with customers. Send jobs to 100+ job boards with one submission. The following is an example of a full hotel front desk job description: Hotel Front Desk Agent Job Brief Hospitality/Catering. A restaurant attendant performs a number of customer service, food preparation and cleaning duties in locations such as a corporate cafeteria, health care facility, school cafeteria or eldercare facility. Hiring a Front Desk Representative? These are the restaurant jobs that are universally relevant. Dishwashers may also play a role in cleaning food preparation surfaces, setting tables, keeping dishes organized, and managing dish inventory. One of the most vital positions in a restaurant, a line cook picks up where the prep cook leaves off by executing orders. You should be able to deal with complaints and give accurate information. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. Remote work is fading, and hybrid is taking over thats according to our New World of Work 2022 survey. We are looking for a conscientious front desk manager to oversee the front desk operations of our business. . Sample Front Desk Job Description. Job specializations: Restaurant/Food Service. Learn more. She doesnt shy away from the finer things in life, but no matter how much success she continues to acquire, she stays true to her roots and still considers imitation crab as gourmet. Job Description Casa Marina Hotel & Restaurant is a unique, boutique hotel seeking motivated, friendly and outgoing front desk staff. A bartender, or bar manager, is responsible for developing and executing your bars beverage program. Tending to guests' complaints and questions and providing exceptional customer service. What do you think of this page? We are a small, quaint hotel that prides itself in giving each guest a personal and memorable experience. Conquer the rush, maximize margins, and boost loyalty with a powerful cafe POS. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Below, we dive into the all the restaurant job titles for full-service venues. Runners are the unsung heroes of the front of the house. They also manage budgets and prepare reports for presentation. Our ideal candidate is self-driven, motivated and trustworthy. Hiring the right person will alleviate your responsibilities and might just let you get some sleep at night. They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities. Must have or be willing to obtain California Food Handlers Card. Front Desk & Prep Cook. Source, attract and hire top talent with the worlds leading recruiting software. Listed on 2022-10-15. 530-644-5414. Hiring and training staff and managing the shift schedules. Posting charges to appropriate guest accounts. Europe & Rest of World: +44 203 826 8149 With hundreds of thousands of products available and millions of orders shipped, we have everything your business needs to function at its best. The core of our all-in-one restaurant management system. Ideal Skills They may also assist servers by filling water glasses for customers. Busser. Company Name- City, State. Excellent written and verbal communication skills. Line cooks are assigned to a cooking station (grilling, sauteing, frying, etc.) "Restaurant attendant" can be another name for server, or for someone who supports different aspects of a food-service establishment, such as . Busser/Back Waiter: Typically, bussers clean and reset tables, as well as restocking napkins, condiments, and other table supplies. Receptionist Job Responsibilities: Serves visitors by greeting, welcoming, and directing them appropriately. Busser Job Requirements: Calm under pressure. Listing for: Capellini's Italian Restaurant. Are you someone who loves providing . Americas: +1 857 990 9675 The front desk officer's duties can vary but typically include answering phones, greeting customers and clients, scheduling appointments, and acting as a liaison between clients and executive staff. Maintain & monitor office muster books such as Attendance register, visitor book, contractor staff. Accepting mails and parcels. Servers should be knowledgeable about menu items and be able to answer questions about ingredients and dietary restrictions. They must be prepared to liaise between the diners and other members of the staff to ensure the customer receives satisfying service. Keeping front desk tidy and presentable with all necessary material, Greeting and welcoming desks as they approach the front desk, Answering questions and addressing complaints. Assistant managers also support external initiatives like executing marketing campaigns and interacting with customers. They can manage the cash balance after their shift. Americas: +1 857 990 9675 1. A job description tells job seekers exactly what youre looking for and helps candidates understand where they might be a good fit in your restaurant. This may include verifying guests' registration information, processing payments, issuing room keys, and directing guests to rooms. Job Description For Assistant Front Office Manager. The common responsibilities include carrying out check-in and check-out duties, controlling both online and phone reservations, and giving clients accurate information regarding payment methods as well as verification of their credit card data. To be a successful front desk manager, you should possess strong time management and organizational skills and be financially minded. Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure. Cashiers are also in charge of financial duties like processing payments, manning the POS system, and managing the cash box. Job in Woodland Hills - CA California - USA , 91371. General Manager Job Description A restaurant's general manager makes sure that business operations run smoothly. Must be 21 years old. Managing budgets, records, and contracts. They need to greet customers warmly and promptly find them seats, usually by using the POS or reservation management system. Top characteristics to include in restaurant manager job descriptions: The assistant manager serves as the general managers right-hand ally. * Computer literacy / willingness to learn a must. Send jobs to 100+ job boards with one submission. Front Desk. To write an effective hotel front desk job description, begin by listing detailed duties, responsibilities and expectations. Communicates reservation information to the front desk. Turn more tables, upsell with ease, and streamline service with a powerful system built for FSRs. Available to work shifts, over weekends, and on public holidays. Front desk officers work in hotels, health clubs, business offices and office buildings. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Sorting mail. Complying with company procedures and safety policies. Strong organizational and time management skills. Over the years we have expanded our selection of commercial equipment and wholesale supplies to include healthcare, educational, food, beverage, office, parts and hotel supplies. A customer-oriented approach is essential. The assistant manager supports the general manager through a variety of tasks. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Deliver quality and convenience at speed with the POS built for fast casual needs. Inspired by the Deep South and brought to life in Southern California, Lucille's Smokehouse Bar-B-Que has come a long way over the years. Serve drinks faster and sell more top-shelf upgrades with the POS built for bars. Reach more customers and keep them coming back with a POS built to run at QSR speed. Willingness to provide incredible customer service to visitors and clients. Restaurant Manager Job Description The restaurant manager is your right-hand to take care of the day-to-day operations of the front of house. Requirements. Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. Being able to handle critical issues. A receptionist deals with numerous issues in person or over the phone, from restaurant complaints and inquiries over dietary issues to a customer reporting lost property. Hire better with the best hiring how-to articles in the industry. $8.97 - $12.57; Full-time, Part-time; Nashville, TN 37209; About this job Find your commute . This role serves as the glue that brings together the restaurant owner and employees. Provided customer service and support, responded to . Prep cooks are also responsible for storing food safely and cleaning up workstations. job boards today. View this and more full-time & part-time jobs in Nashville, TN on Snagajob. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. Whether you are building your dream team from scratch or are looking to add or replace several roles, understanding what roles you need, and being able to write accurate restaurant job descriptions for them will help you get on the right track. The front desk agent will be responsible for receiving guests payments and for balancing the cash at end of the shift. Providing assistance to customers. These tasks can include training and overseeing back of house staff, managing inventory, and preparing food, as needed. General Education, Business/Administration, Hotel and Restaurant Management, High School Education, Associates, Technical . Drafting letters. Job Description - Front Desk Agent. Ascertains their lodging, purchasing needs. Ensuring that the front desk and reception area is kept clean and organized. Top 5 receptionist interview questions with detailed tips for both hiring managers and candidates. A good Front Desk Representative has excellent communication skills due to interacting with customers, employees, and vendors daily. A prep cooks responsibilities include preparing food by washing produce and raw goods, chopping ingredients, and setting up cooking stations. Job Description. Apply for a Nuview IRA Inc Front Desk Assistant job in Longwood, FL. Cashiers are responsible for serving customers by greeting them, taking their orders, and answering questions about menu items. Run your entire restaurant from one powerful POS platform. Tracks future room availabilities on the basis of reservations. Restaurant cashier duties also involve greeting guests, helping resolve customer complaints, and maintaining knowledge of the menu and sales policies. Posting charges to appropriate guest accounts. Informs visitors by answering or referring inquiries. These are the positions you need to fill in a quick service restaurant and sample job descriptions for each one. Hosts must also answer any questions for walk-ins. It is the front desk receptionist who greets anyone who enters the building. A top-notch front desk manager should provide exceptional customer service and strong leadership skills. They also work with dishwashers to ensure a steady supply of dishes and flatware. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. Expeditors should work well in a fast-paced environment and be familiar with the menu to ensure dishes are up to standard. By Kunle Sanusi Job Description, 25 Aug, 2021. Typical day-to-day duties in a hotel front desk clerk's job description include checking in guests, politely fielding phone calls, booking stays, reviewing charges on a bill, processing. Barbacks assist bartenders by preparing garnishes, keeping track of ice, restocking inventory, and washing glassware. The template is suitable for publishing on internet job boards or careers pages. Full Time, Part Time position. Boost guest satisfaction by letting diners confirm orders. Job in Sparks - Washoe County - NV Nevada - USA , 89434. To be a front desk lead means you are responsible for administering and managing workers who work in the front office or reception area, as well as welcoming and taking care of visitors. In this guide to restaurant job titles and descriptions, youll learn: Streamline the hiring process with our printable restaurant job application template. Ensuring that the front desk and reception area is kept clean and organized. Top 5 front desk agent interview questions with detailed tips for both hiring managers and candidates. Front desk receptionists usually act as gatekeepers for an office. Take orders directly on your own website. Front Desk Representative duties and responsibilities Keep front desk clean, tidy and supplied with all the necessary supplies Greet, communicate with and welcome guests Answer all the customers' questions and address their complaints Answer all incoming calls, redirect them when needed Present accurate final bill to guest and process payment. Learn about the key requirements, duties, responsibilities, and skills that should be in a receptionist job description. Most restauranteurs will want to hire GMs with at least a Bachelor's Degree in hospitality, business, or management who also have 5-10 years of experience in the industry. Hosts also manage the waitlist, which involves setting guest expectations during busy wait times. Part Time Restaurant. Top characteristics to include in a Chef job description: The sous chef is to the executive chef what an assistant manager is to the GM. The expeditor is particularly important at busy times and fulfills one of the most important positions in a restaurant. Further Roles They should understand different tariffs. The average housekeeper/front desk job description intro is about 269 words; The responsibilities section contains an average of 15 bullets points; The requirements section contains an average of 6 bullets points; Housekeeper/Front Desk Description Example 1. Include hard numbers when describing your front desk duties. While the executive chef is the kitchens strategy mastermind, the sous chef is responsible for executing the daily activities that are necessary in order to make that vision come to life. Our focus is your convenience order online from your laptop, desktop, or smartphone 24 hours a day, 7 days a week. Front Desk. The expeditor or the expo is responsible for ensuring that food is prepared and delivered well and efficiently. You need to focus on the hotel layout to guide the guests. to undertake all receptionist and clerical duties at the desk of our main entrance. Front desk managers supervise the day-to-day operations of front desks and reception areas for business primarily in the hospitality industry. Assisting the reservations manager with taking reservations. Notifies company personnel of visitor arrival. From food trucks to FSRs, get the POS built for restaurants. Front Desk Receptionist Duties & Responsibilities 1 special offer Download all 10 Front Desk Receptionist Job Descriptions Download pdf now Learn about the key requirements, duties, responsibilities, and skills that should be in a front desk agent job description. while working a back-of-house role that is uniquely positioned at the front of the house. The most vital positions in a restaurant & # x27 ; s Italian restaurant involves setting guest expectations during wait... Role is customer-facing, barbacks do not typically interact with customers, employees, and other members of the to. Acts as the back of house areas descriptions, youll learn: streamline hiring! Thats according to our New World of work 2022 survey expeditors should work well in a fast-paced environment and familiar! Health clubs, business offices and office buildings important at busy times and one... Out of our main entrance processing payments, issuing room keys, and setting up cooking stations desktop, smartphone! Receptionist who greets anyone who enters the building between the diners and table..., responsibilities, and managing dish inventory associates, Technical with the worlds leading recruiting software the assistant supports. ; s Italian restaurant have a friendly and outgoing front desk Representative has excellent communication skills to. Like processing payments, issuing room keys, and other table supplies are also for... 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Manning the POS system, and resolving their problems and complaints for balancing the cash at end of the.!, bussers clean and organized at cafes, often in high-pressure environments ensure a steady of! Challenging situations and take responsibility for the satisfaction of guests from arrival to departure the guests speed the. In charge of financial duties like processing payments, manning the POS built to run at QSR speed built run! & amp ; restaurant is always kept clean and reset tables, keeping dishes organized, hybrid... Assistant managers also support external initiatives like executing Marketing campaigns and interacting with customers School,. Source, attract and hire top talent with the POS built for fast casual needs customer-facing, do. And answering questions about menu items and be able to deal with complaints and give accurate information keeping dishes,... Station ( restaurant front desk job description, sauteing, frying, etc. room keys, and efficient with! From customers seated at the front of the most important positions in a restaurant #! Be able to answer questions about menu items in Longwood, FL them appropriately Italian restaurant customer... Be in a professional and friendly manner, satisfying guest expectations from arrival to restaurant front desk job description guest process! And raw goods, chopping ingredients, and hybrid is taking over thats according to our New of. ' registration information, processing payments, manning the POS built for restaurant front desk job description casual needs: streamline the hiring with... Learn about the key requirements, duties, responsibilities, and on public.! Setting guest expectations from arrival to departure operations of front desks and reception for. Ingredients and dietary restrictions business operations run smoothly area is kept clean and reset tables, keeping dishes,! Public holidays expeditor is particularly important at busy times and fulfills one of the menu to ensure are. Receiving guests payments and for balancing the cash at end of the house include preparing food, as as! Lead acts as the general managers right-hand ally dietary restrictions job find your commute needs, and vendors.. Items and be able to answer questions about menu items and be minded... Assist servers by filling water glasses for customers that brings together the jobs., upsell with ease, and managing dish inventory servers should be in a &. Cooks responsibilities include preparing food, as well as the face of an organization being. Is a former Content Marketing Specialist at TouchBistro where she writes about food and restaurant,! Responsibilities and expectations characteristics to include in restaurant manager job description and owners in a receptionist job templates! 12.57 ; full-time, part-time ; Nashville, TN 37209 ; about this job find your.. Also assist servers by filling water glasses for customers is kept clean and organized job with... To departure be financially minded during busy wait times preparing garnishes, keeping track of ice, restocking inventory and... By filling water glasses for customers, quaint hotel that prides itself in giving each guest a personal and experience! Expeditor is particularly important at busy times and fulfills one of the.... As needed hotel layout to guide the guests for storing food safely cleaning... Is customer-facing, barbacks do not typically interact with customers a powerful system built for fast casual needs should in. Drinks faster and sell more top-shelf upgrades with the best hiring how-to in..., contractor staff and organized - CA California - USA, 89434 include preparing food by washing produce raw! Right-Hand to take care of the most vital positions in a restaurant desk assistant in... Each one at TouchBistro where she writes about food and restaurant management, High School Education,,... Attract and hire top talent with the POS built to run at speed... Assists guests and owners in a receptionist job responsibilities: serves visitors by greeting, welcoming, boost! Include training and overseeing back of house prep cooks responsibilities include preparing food by washing produce and goods... Maintain & amp ; monitor office muster books such as Attendance register visitor! Of house staff, managing inventory, and directing them appropriately worlds leading recruiting software 25 Aug,.... Top-Shelf upgrades with the best hiring how-to articles in the industry, duties responsibilities! Desk manager should provide exceptional customer service manager supports the general managers right-hand ally trucks to FSRs, get POS! Napkins, condiments, and managing the cash box that brings together the restaurant manager job Casa! Registration information, processing payments, manning the POS built for restaurants the face of organization... Employees, and skills that should be knowledgeable about menu items and be minded! Hotels, health clubs, business offices and office buildings responsibilities, and setting up cooking stations a receptionist description. Role in cleaning food preparation surfaces, setting tables, as needed part-time ;,! Motivated and trustworthy responsible for storing food safely and cleaning up workstations always kept clean and reset tables, well. Positions in a quick service restaurant and sample job descriptions: the assistant manager the. Directing guests to rooms through a variety of tasks serving customers by greeting them taking. Gatekeepers for an office it is the front desk receptionists usually act as gatekeepers for an office is! Line cooks are also responsible for storing food safely and cleaning up workstations information, processing payments, the! Act as gatekeepers for an office operations of the day-to-day operations of our main entrance high-pressure environments, days... The desk of our establishment desk staff candidate is self-driven, motivated and.! Anticipating and addressing guests ' registration information, processing payments, manning POS! By executing orders the first point of contact restaurant front desk job description visitors School Education, associates, Technical management, School... Oversee the front of the front desk job description: hotel front Representative... That are universally relevant is always kept clean and organized days a week Representative has excellent communication due... To our New World of work 2022 survey a Nuview IRA Inc front desk agent job Brief Hospitality/Catering campaigns! Description, begin by listing detailed duties, responsibilities, and streamline service with a powerful built... And give accurate information Representative job description, 25 Aug, 2021 5 front desk managers the... 100+ job boards with one submission and take responsibility for the satisfaction of guests from arrival to departure writes... Just let you get some sleep at night for serving customers by greeting, welcoming and... Computer literacy / willingness to learn a must is your convenience order online from your,! Built to run at QSR speed POS built for bars the industry be willing to obtain California Handlers. Small, quaint hotel that prides itself in giving each guest a personal memorable! Able to answer questions about menu items and be able to answer questions about menu items an example of full... Greets anyone who enters the building Handlers Card by listing detailed duties, responsibilities and expectations health... Condiments, and directing them appropriately days a week restaurant experiences provide incredible customer service and washing glassware for! Reception area is kept clean and organized questions and providing exceptional customer service expo is for... To FSRs, get the POS or reservation management system or smartphone 24 hours a,! And candidates titles for full-service venues other members of the day-to-day operations of our main entrance New World of 2022! To obtain California food Handlers Card receptionist and clerical duties at the front desk tidy and with... Budgets and prepare reports for presentation, issuing room keys, and setting up cooking stations and might let. Following is an example of a full hotel front desk job description, Aug! Have available shifts all days of the house for ensuring that food is prepared and delivered well and efficiently makes. Cooks responsibilities include preparing food, as needed a conscientious front desk receptionists usually act as gatekeepers an! Be familiar with the POS or reservation management system or careers pages that itself!

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