emails not sending to btinternet
26-08-2021 Those who wish to hold on to their email account just have to log in from time to time to keep it active. They also sent a test email from a PC using an outlook client and that didn't come through either. ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. Thanks for the super fast analysis and reply. - last edited on It takes a while to get a reply from the Postmaster but they will respond. ask a new question. Thank you anyway. That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. But again got error messages which I now cant remember. Any ideas? I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem. Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. 15h31. It seems that my account SMTP setup was changed (without my input). Having the same problem myself today - unable to send emails from my @btinternet.com account. Dave Bradford would love to ditch Virgin Media and get a new broadband provider. This was a pain, but I went along with it or else I couldnt use email. Its probably not directly relevant to your problem, but who knows with Apple!! Does anyone have any other suggestions please?? 19-12-2022 This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. No disrespect intended as your advice is probably based on years of experience of BTs service! Our standard shipping option is via Royal Mail airmail. 2 users liked/thanked this post: We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. 15h24. We always endeavour to grade correctly and , This amount includes seller specified domestic shipping charges as well as applicable international shipping, handling, and other fees. That is because he has a Virgin Media email address, which would be deleted if he switched away. The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). 23-04-2021 My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. You can usually find the option to redirect in the inbox settings of your old email account. Something went wrong. Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. If not, how do we get a moderator involved? I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. Switching email address if you have never done so before can feel like a daunting task. You may have to register before you can post: click the register link above to proceed. This amount includes applicable customs duties, taxes, brokerage and other fees. 23-04-2021 This will work as long as your old email account is still active. Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. None of the posts I have seen are the same as my problem however. The account I am using is Gmail (the google mail). Martin Gates, from Hampshire, has had an email account with Virgin Media for years. Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! With a significant delay between the timestamp on the two BT ones and the timestamp on the two Plusnet ones. Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter I can send & receive on my work email account using the Outlook app. on It's good (???) Also my husband can now successfully send me emails using his btinternet address from his Ipad that arrive in my mailbox immediately which wasn't working before. 11-07-2019 14h08. 23-04-2021 BT Email - best practices for postmasters and senders of email | BT Help, on This amount is subject to change until you make payment. This is going to need looking at by their email support team. By posting your comment you agree to the house rules, The comments below have not been moderated, By Yesterday afternoon 22 April 2021, when I created a new email on my phone, it wouldnt send, stayed in my outbox and again I would receive error messages telling me to log in. At my age, I just don't have the energy to set up a new email address and tell everyone.'. 26-08-2021 6h00. Hi There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. They forecast a response within 72 hours. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. I have deleted the app and reinstalled it. It's reassuring not to be alone. When this happens. Announcements, Guides & Community Updates. 15h33. Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? What do I have to change to make my emails send? 8h29. [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. on I spoke too soon. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. Accounts that are inactive for six months are deleted automatically. If you're having problems, try logging in to webmail. This is a BT residential customer to customer forum. It was innocent enough: if someone clicked on my name they were taken to my personal website, but it was making btinternet suspicious. I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. The problem is also affected by the addressee. 19-12-2022 Many have had the same address since they first went online many years ago. 19h37 We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. Both server names are mai;btinternet.com, both IMAP usernames show my email address; Ive tried entering my IMAP password into both the incoming and outgoing servers and when I click on the tick so show that everything is entered, I get this error message almost immediately: The connection to your email server timed out. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. Can send emails fine from any other account. on Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. Incoming mail works, but unable to send anything. Also one of the two that I received recently was sent in December. A warm welcome to the forums. Will post any update that I get. on 26-08-2021 We have received reports that emails to btinternet.comemail addresses are being blocked. The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". Anyone else experiencing the same issues? One further piece of information. Go back to: Email help. Examination of the message heads of the delayed emails might be informative. Townman, Gandalf. 5) Set up an auto-responder message on your old email address. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. I can't afford the risk.'. The worrying thing is I don't know how many other emails I'm not receiving. Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. 23-04-2021 Go through and update your details for each one with your new email address. Email: timforrester@btinternet.com. 26-08-2021 on 15h31. BT Email: I can't send or receive email If you can't send or receive emails, here are some simple tips to help you sort the problem out. That helps us fund This Is Money, and keep it free to use. Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community. You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. 2. 16h34. Its been a few days I can't send emails from my Mac & Iphone Mail app; however I recive emails. So, I did checked around it seems that smtp is not working. This sounds fiddly, but isn't necessarily. I have exactly the same problem and would love to get a solution. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. on I also feel slightly better I am not alone. 14h17, on Sending or receiving email. Copyright 1995-2023 eBay Inc. All Rights Reserved. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. Looking through previous posts I see this has been a regular problem. 16h05. . Refunds. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. 26-08-2021 I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. - last edited on I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 I feel there is something going between Google and Apple. 14h00, on Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. For additional information, see the Global Shipping Program. Announcements, Guides & Community Updates. 23-04-2021 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The destination account that I am using for tests is another btinternet account (my wife's) - in fact it's a subaccount to my own account. by That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. Delays in Emails being delivered can arise from a multitude of reasons. Not receiving @btinternet email. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. I have a recent problem with my email service. Those who leave have their email account terminated and closed 90 days later. 10-07-2019 Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake