why did depop limited charge me
Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. New Community Member. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. The phone did not arrive after 2 days even though the seller said they'd send it next day . While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". One of the key reasons I like shipping with Depop is the time I save. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Disconnect your Paypal from Depop and reconnect again. Thats it, youve successfully listed your first item on Depop! Scammers have continued to plague many online services through the pandemic. I feel like im doing something wrong or not understanding? In case something goes wrong, youre protected by. What I was missing was the notification of payment received from my buyer. In June . Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. For some users, trust in the company has been dented. Press question mark to learn the rest of the keyboard shortcuts. Labels are generated by the carrier and sent back to Shippo for you to print. Press J to jump to the feed. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Possibility 3: Buyer internationally cancelled the payment if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. However, the flat 10% selling fee that we discussed is charged only when you sell an item. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. Thats it, youve completed the first step! Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. Learn more. Link to your social media account and tap on Next. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. I did so by accident, used my own money to ship, and I was charged. Now you can start selling items and get paid when your items sell. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Depop limited fee. When you land on a style that works for your followers, stick with it. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. I also received an email from Paypal a receipt of fees paid to Depop. A listing page is where the customers view a product. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . Please make sure you've read the community rules, and that your post follows our posting guidelines. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. That's so bad, the other person must know exactly what they have done. Repeated violations will result in a ban. They will email you once an agent is available so make sure to have your email notification on. Below is a simple chart that shows how it works. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Follow these steps when you want to create a Depop listing. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. This includes your email, credit card, and bank account. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. Create an account to follow your favorite communities and start taking part in conversations. Make sure to check out the International USPS shipping guide for more details. Figuring out what to get rid of is just the beginning. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Your Depop username @username. 1999-2023 PayPal, Inc. All rights reserved. Even when your product doesn't get sold, you wouldn't have to pay for anything. Apr-22-2015 12:43 PM. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. By selling print-on-demand products, you wont need to have an inventory in stock. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Depop suggests that you do not ship your item until you receive the payment. In 2021, Depop was acquired by Etsy for $1.6 billion. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. As of January 22, 2023, USPS Regional Boxes were discontinued. You are viewing the PayPal Community Archives. It all hangs on whether paypal agree that the transaction was unauthorised. If this is the case, you need to wait 7-10 business days. If so, then you may have thought about selling on Depop. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Others have received a faster response from reaching out to Depops Twitter account as well. This happens to me sporadically throughout the year. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Add photos, description, price, and all the other details that weve discussed above about your product. Step 2: Add a photo/logo that represents your brand and tap on Next. Enter Depop. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. Today, Depop is a place where millions of users come to celebrate their style and discover culture. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. It is very unfortunate and hurts small businesses who have to eat these fees. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Inspiration arrived during a visit to a friends apartment. The depop limited charge just reoccurred the next day and it went through. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . FAQs will be removed. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). Dropshipped print-on-demand products must use a design created by the seller. Hone your style, and your audience will find you. 5. Purging Old Clothes? Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. It seems its only the call center who make an issue about this. Now, don't waste time! So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. However, shipping with Depop can be expensive. If you, as the seller, agree to the refund. They are inclusive, diverse, progressive and creative. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Depop proudly states that 90 percent of its active users are under 26. Rather Depop shipping is included in the price depends on the individual seller. Step 3: Write a bio about your shop and what youre selling and tap on Next. Congratulations! One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. Sep-28-2020 08:55 PM. How long do you have to be inactive on Depop? Can Nigeria's election result be overturned? From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Please contact the moderators of this subreddit if you have any questions or concerns. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Just make sure to do your diligence and follow all the steps required by Paypal. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Enter your First name, last name, billing address, and tap on Next. Create an account to follow your favorite communities and start taking part in conversations. There are many things you should know before selling on any marketplace. Fill out the basic details and then click on Next. Or, do you have a collection of handmade products that you'd like to start selling? What does this mean and why did it happen? Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. Test out different poses. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. 1. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Work-flow can help the Cash-Flow. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". When the money has been transferred, you can move it over to your bank account if you wish. Can anyone help me? Want to Shop More Sustainably? You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Include product keywords to optimize for search so that people will find your listing. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. You will need a shipping scale, measuring tape, and a printer. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. Music. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. It was removed by the firm in a few hours and her password was reset. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. 2020 3dcart Shopping Cart Blog. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. guccidurags. Its never happened before while using Depop or any app. 130 sold. A sub for discussing all things Depop. Wirecutter is the product recommendation service from The New York Times. Depop confirmed that it intends to implement multi-factor authentication in 2021. I am a bot, and this action was performed automatically. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. Test out different poses. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). Home. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Your description must disclose that you are working with a third-party to source and manufacture your products. What You Need to Know Before Selling on Depop. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. This content may be old or outdated. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. With an effective product description, you can convince the customer to click the Buy now button. It's a pain, I hate PayPal payments. If you want to take that risk, we have a few tips on how to avoid getting scammed. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. "We will continue to remind our community about the importance of account security and updating their passwords.". In fact, shipping on your own tends to be cheaper for most clothing items. Does anybody know if I will get my 90 back? I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. By browsing this website, you consent to the use of cookies. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. have an item that costs: $25, but you offer free shipping for a $4.75 label We would stay away from doing something like this it is risky for both your Depop account and your payment. I definitely sent the payment through depop instant pay as goods/services thank god! While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. Be prepared to get asked a lot of questions. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. Add a photo/logo that represents your brand and tap on Next. Active today. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Theyre either thrifted, fast fashion, or from independent designers. The USPS international shipping calculator can help you gauge your pricing. I found it hard to even imagine making a profit. Then, tap on 'Set up your shop'. Step 2: Enter the 6-digit code sent by Depop to your phone number. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. Write a bio about your shop and what youre selling and tap on Next. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. In case something goes wrong, youre protected by PayPal's Seller Protection. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Also remember, PayPal fees! You will need to make sure that all account details that Paypal asks for are verified. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . eBay vs Depop: Which is better for selling? then you will give the refund to the customer. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Please make sure you've read the community rules, and that your post follows our posting guidelines. The cost savings to the customer can help to boost your sales. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. You can either agree to the refund, or not agree. I sold 2 of the exact same things for the same price to different people. Starting a business can often be expensive. These 6 Tips Will Help. Listing is fairly easy on Depop. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. However, unlike Poshmark, Depop charges you additional fees.