microsoft authenticator not sending notifications new phone
Q: Can I take screenshots of my one-time password (OTP) codes on the Android Authenticator? did you restore from a backup of the accounts on it or go fully from scratch? I have make sure that the battery optimization and all sort of notification permissions are allowed. Cant text myself the verification code because the phone number is wrong and I have no idea how to change it. Created on December 4, 2021 Push notifications for Microsoft authenticator app gets permanently disabled after reset of iOS settings. It is still a very reliable method of securing your online accounts, despite the fact that the app does not support Push Notifications. For more information about these activity notifications, seeWhat happens if there's an unusual sign-in to your account. Please try the above suggestion and if there's any update, feel free to let us know. I had to go into the advanced set up to be able to change it back. 3.If you don't use the latest version APP, try to install latest version APP and re-add your Microsoft accounts. Oct 06 2018 Microsoft's increasingly breaking down barriers between Apple products and its own. I did not consciously check the back up option before wiping my old phone and giving it away, but since my account has transferred over to my new phone I dont imagine this is the issue. Much thanks mate! The accounts that were backed up from your old phone will be transferred to your new phone. Adetailed explanation of the backup and storage process is available if you want to dive a little deeper. Initially offered in limited public testing, the software won't allow people to participate in group message chats or to send multimedia messages with photos or videos. Once the app generates a code, you will be able to log in to your account with it. Caution:A common trick of attackers is to contact you via text or phone pretending to be your bank, IT support, or other service provider and saying they need you to read them the code from your authenticator app to verify your identity on the call. Latest version (always automatically updated) from Google Play store: 6.1.4, on LG G2 Android 5.0.2 (stock ROM). For your work or school account, your organization decides whether or not to allow one-click notifications. Take Screenshot by Tapping Back of iPhone, Pair Two Sets of AirPods With the Same iPhone, Download Files Using Safari on Your iPhone, Turn Your Computer Into a DLNA Media Server, Control All Your Smart Home Devices in One App. Delivered on weekdays. If you have an Apple device, the ID.me Authenticator app is the best option. Thank you for writing to Microsoft Community Forums. Draw over other apps. How-To Geek is where you turn when you want experts to explain technology. If you send your log files, Authenticator app engineers will use them only to troubleshoot customer-reported issues. The software giant kicks off public testing for its Phone Link software. Used to make sure your phone number matches the number on record when you sign in with your personal Microsoft account for the first time. Since we launched in 2006, our articles have been read billions of times. 8 digit one-time passwords are for personal Microsoft accounts, not work accounts, so you confirmed that your issue is not reg. There are only 2 choices provided. I had to start app every now and then to get the MFA approval notifications, despite battery saver off for this app. Setting up SMSto receive verification codes. Open Microsoft Authenticator on your old phone, go to Settings, and enable cloud backups. Beam) I click on "Use Microsoft Authenticator" but no notification is sent to the smartphone Android 5.0.2 (LG G2 Europe H3G), even if I open the app. WhatdoIdo? https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40, --please don't forget to upvote and Accept as answer if the reply is helpful--. Samsung users will also be able to view websites they recently visited on their phone from their computer, Microsoft said. To set up the Microsoft Authenticator app Sign in to your work or school account and then go to your My Account portal. Heres what each permission level will mean for you: Allow while using the app: If you choose this option, youll be prompted to select two more options. For example, say you set up 2FA on the Gmail account abc@gmail.com in Authenticator on your new phone. Q: I can'tadd my work or school account to Microsoft Authenticator and I am receiving the following error:We could not complete the sign-in at this time. Push is available on all major mobile platforms, including iOS, Android, Fire OS, Windows, and BlackBerry. Unlike a password, we don't want you to remember this number. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. Check if the verification codes in the app are working when notification doesn't. Check if notification through a mobile app is enabled or disabled. Q: I have a Windows Mobile device, and the Authenticator on Windows Mobile has been deprecated. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40, --please don't forget to upvote and Accept as answer if the reply is helpful--. Any personal data collected is limited to information needed to help troubleshoot app issues. A: If you're getting notifications, but not an alert, even with your ringer on, you should check your app settings. If youre concerned about whats actually backed up, its pretty straightforward. Users can verify their login status right away by providing the authentication request to their phone rather than waiting for the phone to open an authenticator app. Q: Can I add only certain users in my organization to the allowlist for Autofill? You might need to talk to your service provider to help with the Android or Apple notifications channel. - last edited on This setting can be turned on or off at any time. You can browse these log files in the app at any time to see the information being gathered. Microsoft Authenticator will display a message if you need to do this. This allows you to quickly and easily verify that the sign-in is legitimate, and helps to keep your accounts safe from unauthorized access. Keep only while using: While youre still accessing the protected resource, every hour, youll need to pull out your device and manually approve the request. Also, my MS Authenticator does not receive any notifications. Yes No SH Sharon515 Replied on March 1, 2022 Report abuse In reply to JoseBeltre's post on January 3, 2022 All of this could be fixed with a one time bypass for cloud! For example, if you're Katy signing in to your Contoso account, you'd tap the account tile and then use the verification code 895823. A: The codes don't require you to be on the Internet or connected to data, so you don't need phone service to sign in. This permission is only used when you report a technical problem through the app settings. To remove the app from a device using a work or school Microsoft account, go to the two-step verification area of either yourMy Apps pageor your organization's company portal to turn off verification for your old device. After I enter that information and return to the mail app, I get an error. Try this, hit the hamburger on the left and click on "backup this device". I have make sure that the battery . tnmff@microsoft.com. Problems started when I upgraded to MS Authenticator. On iOS, Microsoft recommends allowing the app to access location always. However, Authenticator on your old phone contains the Gmail account xyz@gmail.com. The problem persists. A: The Authenticator app now securely stores and auto-fills passwords on apps and websites you visit on your phone. 01:14 PM. Then sign on with recovery account to do the restore. The app requires your consent to use biometric or facial recognition instead of entering the PIN. To remove an account from your old phone, open Microsoft Authenticator on it. Usually,you'll use your device's camera to capture a QR code on the site to geta new Verified ID, or a verification of an ID already on your device. Was this reply helpful? Microsoft Authenticator app has stopped displaying the approve/deny message. You can choose whether you would like a vibration whenever you receive a notification to verify your identity. Everything is correctly set in my MS account, 2 steps verification, and the Android app Microsoft Authenticator. Tap the Contoso account tile. 01:13 PM I test on 6.1.3. When you purchase through our links we may earn a commission. Next, you need to open the app and sign in with your Microsoft account. When I go back to the iOS app, I get stuck. Read the contents of your storage. To use Microsoft Authenticator, you need to first enable it on your Android device. I suggest you could check as the following A: If Autofill is not available for you in Authenticator, it might be because autofill has not yet been allowed for your organization or account type. Q: What is App Lock, and how can I use it to help to keep me more secure? Dec 14 2021 Q: Why does Authenticator allow you to approve a request without unlocking the device? Answer. A: Beginning with release 6.2003.1704 of Authenticator Android, by default all OTP codes are hidden anytime a screenshot of Authenticator is taken. 3.If you dont use the latest version APP, try to install latest version APP and re-add your Microsoft accounts. Microsoft on Tuesday said it's planning to take on one of the biggest advantages Apple products have, introducing new interoperability features to make its Windows 11 software for PCs talk to iPhones in order to display notifications, send messages, and make and receive calls. When the app is closed, I don't get notifications. After you sign in with your username and password, you'll type in the verification code that's associated with that account. For steps to enable hardware encryption, see Encrypt your Android device. A:To add a work or school account for passwordless or two-step verification, select the +button in the top right corner of Microsoft Authenticator > Work or school account> Sign inand complete the authentication on your device to add your account. We select and review products independently. To unlock their phone, they must sign in to their web app and receive three 2-digit codes. If you still have trouble, check these settings: Make sure the device requires a PIN or biometric to unlock. The thing you know is your password. If you tried all of these steps and are still having issues, we recommend sending your log files for diagnostics. Using an authenticator app for two-factor authentication (2FA) is more secure than SMS messages, but what if you switch phones? A: In order to use the Microsoft Authenticator App on Android for your work or school account, push notifications for the app must be enabled and Google Play Services and the Google Play Store must be downloaded and enabled. Then sign on with recovery account to do the restore. Q: Why do I only get notifications when the app is open? After that, go to theMicrosoft Authenticator app forumand tell Microsoft the problem you're seeing and the steps you tried. Check for notifications doesn't change the situation: no notification queued. A: We're always working on new features, bug fixes, and performance improvements. The battery optimization setting for the Android app is set to Not optimized. Notifications can be sent all the time. Some accounts will require you to revalidate, either by signing in to those accounts or scanning a QR code. Heres how to move your 2FA accounts if you useMicrosoft Authenticator. The thing you have is your phone (set up with Authenticator and registered as a two-step verification proof.) If you have a device that is registered with your organization, you might need an extra step to remove your account. The new feature, which Microsoft is calling Phone Link for iOS, will connect an iPhone and Windows 11 computer by Bluetooth radio, allowing "basic" support for calls, messages and app notifications. Doing a new MFA registration in the authenticator app (showing the AR code) is only possible when you can access account.microsoft.com and log in using MFA - if you can't the dialogue usually also shows an option reset MFA, then you have to enter additional information to verify your identity. If the date and time is wrong, or out of sync, the code won't work. A: This is a known issue on iOS 13+. Used to optionally support Autofill on more apps and sites. Receive data from the internet. Since they have removed their account from the application they can not authenticate to the portal. This sounds rather like a problem of the Authenticator app on the mobile it is not the laptop which stores any MFA information, the account setting at account.microsoft.com (or the security settings for the Microsoft Accounts set in there) triggers MFA, regardless from which machine you access those. you may get a pop up to add a Personal Microsoft account click on ok. you dont actually have to add an account though. Youll now receive a notification on your device anytime a new sign-in is detected for any of your accounts that are using Microsoft Authenticator. 05:34 AM. Both features have been available on Apple products for years. The app will request this permission only if your organization has a policy requiring location. There are a few steps you need to follow in order to get Microsoft Authenticator to push notifications. A: No. Use Microsoft Authenticator option does not send notifications to my Android phone, Do you try to delete accounts on Microsoft. On my Android phone, I go Settings > Notifications > Authenticator > All Notifications (under Categories) which opens which notifications make noise, which show on the lock screen etc. You should also open all your 2FA accounts and see if your old phone is still shown as a valid authentication device; if it is, remove it. Oct 06 2018 However, Authenticator on your old phone contains the Gmail account xyz@gmail.com. Autofill data is protected with biometrics and passcode: Before you can autofill password on an app or site, Authenticator requires biometric or device passcode. A: App Lock helps keep your one-time verification codes, app information, and app settings more secure. Allow once: Once every hour that youre still accessing the resource, or next time you try to access the resource, youll need to grant permission again. Download it from the Google Playfor Androidor the Apple App Storefor iPhone. The end users try to fix the issue themselves and will remove their accounts from the app and try to reenroll by going to myapps.microsoft.com and restarting the setup process. Cloud and network security: Your passwords on the cloud are encrypted and decrypted only when they reach your device. A: Yes, Autofill for yourpersonal Microsoft accountsnow works for most enterprise users even when a work or school account is added to the Authenticator app. Diagnostic log data that stays only in the app until you select Send feedback in the app's top menu to send logs to Microsoft. As for the Authenticator, I've also seen it fail to bring up the approval, but usually when I manually open the app, it appears.