palmera vacation club lawsuit

What is Palmera Vacation Club's Facebook? BCA has no information regarding government actions at this time. we are convinced we made a BIG mistake and composed a letter to cancel the contract. 602560941. I called in late November and was told that my dates were not open to call again in January. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Palmera you have take advantage of to many families and it is time for answers. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. ST-36515. And we prefer to vacation by ourselves instead of as a group. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Need to find a different location? Consider how much of your income goes towards bills and what you have left over at the end of each month. Reverse and return back to what we had, and reimburse us for the waste of our time in full. Here it is a year and 1 maintenance fee later, no bye bye timeshare. After the tour, we had to go back to the office and he kept trying to convince us. BBB is here to help. View summaries of the complaint descriptions and responses. No response. Most real companies would take the time..will see where it goes. Vacation Club membership. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Scam Clue 3: A promotion claiming youve been specially selected for membership. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. After purchasing, I was told to just click Book Me and schedule my trip. The letter I sent via fedex was received by someone at PCV this morning. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. They also verbally guaranteed us that We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Claim it and get a lot of features. Some systems only allow USPS. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Login. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. The club promoter is making a profit somewhere along the process. Hawaii Seller of Travel Reg. Read Also: Sale Of Vacation Rental Property. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Please be wary when you go on this tour. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Payment . Argentina Australia Belgi (Nederlands) Belgique (Franais) All-Inclusive resorts may charge a mandatory all-inclusive fee. Need to file a complaint? This review was chosen algorithmically as the most valued customer feedback. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. We bought 3,000 points for around $13K. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Our records indicate the company failed to respond to the one complaint brought to its attention. We did not need Palmera without this. Phone number +1 888-887-2563. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Offers void where prohibited by law. All we ask is that you follow a few simple guidelines. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. 1 complaints for Palmera Vacation Club. My son in law own(s/ed ?) This will surely increase the credibility of your complaint. Hang onto your paperwork. We were told they no longer sell that JavaScript is disabled. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. I got a call in January. They lied about what the points would get us. Had enough of Palmera. Dont Miss: Hicv Vacation Package Kissimmee Fl. Does anyone else have experience with this and any advice? Nothing that the salesman presented to us was ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? Is this your company? I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Claim it and get a lot of features. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Palmera is deducting $295 out of my checking account a month. Also Check: Free Vacations For Cancer Patients. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. showed us were significantly less than what was actually The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. and I fell for it. All of the one star reviews that you read are TRUE. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Submit a complaint and get your issue resolved. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Cancel.We want out of Palmera. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Scam Clue 4: A promotion demanding that you act now or lose the deal. Can any body help me? Other restrictions may apply. No. Verified customer. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Click here to get notifications about new complaints of Palmera Vacation Club. Desired outcome: The first clue should have been that the Quest | Looking for Palmera Vacation Club Login? RCI, LLC is not responsible for any activities or services provided third party providers. One of the worst decisions of our life. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Desired outcome: Do we have any recourse to either go back to original rules when we joined or get out of contract? get quotes and more. We want you to share your story, with both the good and the not-so-good. Barcelo bought out Occidental right . They sat us down with our salesman in a large room. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. If we can verify it in our system, an email will be sent to you with your password. Desired outcome: The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. We attended the 90 min presentation this past weekend in Hilton Head Island. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Perhaps, the finest resort community along the Atlantic Coastline. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Amount Settled: $0.00. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Initial Palmera Vacation Club complaints should be directed to their team directly. We put down $1200 on our credit card and signed the financing paperwork for the rest. With the average cost of a timeshare, you will have already made up what you paid for and more! We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Nov 15, 2016. I should be able to sue myself out of this contract since they did not sell my current time share. Read full review of Palmera Vacation Club. If we can verify it in our system, an email will be sent to you with your password. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. What is the cost??? But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. 213. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". TUG saves owners more than $20 Million dollars. International Association of Better Business Bureaus. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. If a deal is actually honest, it will still be there after you take a day or so to check it. When you buy a timeshare, its an investment in your family and quality of vacations. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Extra VacationsSM getaways prices are based on a seven-night stay. Type in the email address you registered with. Each unit is professionally decorated and refurbished every year. We have had two BAD ENCOUNTERS with Palmera. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. This review was chosen algorithmically as the most valued customer feedback. I became a member in 2015 and was generally happy. Seller of Travel Reg. I am one of those seniors who purchased on the promise that they would sell current time share. The latest complaint timeshare fraud was resolved on Aug 04, 2017. We grabbed our stuff and got the heck out of there. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. It may not display this or other websites correctly. Write reviews, ask and respond to questions, Already have an account? Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Pay only $199USDon your exchange fee when you book select Orlando resorts. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Washington Seller of Travel Reg. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Hawaii TAT Broker ID #TA-023-193-6000-01 Who do I contact? A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. When I booked out trip, it took a solid week to speak to a representative. Type in the email address you registered with. B. brenda123129 of FARMINGTON, US. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Did they give you any bonus items ? 2023 RCI, LLC. legally cancel the contract. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Copyright 2020 Business Consumer Alliance All Rights Reserved. Read Also: Sailboat Vacations In The Caribbean. Called better business and state of SC. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Lets say you take a week-long vacation every year somewhere new. In Share your photos and videos with others to prove the truth of your words. At our age changing made sense if this transition occured. All of the lies, promises, and representations are part of the scam. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. the 2 timeshares we were trading in would be sold and that we These vacations are limited. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. File a complaint. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. After researching and finding this site (thank God!) I want to close my bank account in hopes of getting away from these vultures. The latest review amount billed was posted on Feb 28, 2023. Useful. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. After checking in we were paired up with the salesman. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. I have already paid $2655 plus $846. 46 inquiries Others, however, ask you to pay big up front for some promised future benefit. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. We stayed at the Island Links and attended a timeshare presentation. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. First off, I want to say that the people from Palmera are so hard to get ahold of. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers.

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